The following details will explain the importance of correct artwork from the commencement of your order to ensure quality decoration of your product.

Fonts:
Please see our standard fonts or please send us the True Type Font (TTF) with your order and artwork.

Print Colours:
Print colours are to be given to Patricks as Pantone Matching System (PMS) colours. The colour printed on paper is a guide only and may not  reflect the true colour of the product or decoration colours.

Embroidery & Fabric Colours:
The colour printed on paper is a guide only and may not perfectly reflect the true colour of the thread, embroidery or fabric.  Please refer to the thread and fabric charts for an indicative colour. The colour may vary between dye batches.

Decoration Methods:
Patricks can recommend the decoration method that best suits your artwork together with your product selection.  Our experienced consultants are available to assist you. Contact them now.

Artwork Assembly:
Artwork supplied by the Customer will be prepared and positioned on your ordered product. This is Free of Charge. All artwork prepared by Patricks will be emailed to you for approval on our Artwork Approval Sheet. You will need to check this artwork and detail, return it to Patricks by email as quickly as possible. Production will not commence until this form has been completed by you and received by Patricks.

Artwork Changes:
Simple Artwork changes are charged from $75.00 + GST per change. Once artwork is signed off on, the responsibility of the accuracy of this artwork rests with you, our valued customer.
Delivery times of your finished goods, as stated on your quotation, commence from Patricks receiving the signed Artwork Approval Sheet.

Artwork Redraws:
Patricks Art Department can assist you with your artwork adjustments, redraws, touch ups, typesetting, file formatting, etc. Costs are based on the length of time required. The hourly rate is a minimum of $180.00 + GST.  Email your artwork for our expert advice now.

Set Up:
A setup charge is only applied when you have imprinting/decoration on a product.  It is the required preparation needed and the setting of tools for imprinting/decorating the product with your artwork. Setup charge is a fixed charge regardless of quantity.  Whether you want 10 pcs or 10,000 pcs of an item, same setup charge will apply.  Therefore, depending on your promotional objectives, you should try to make the most out it.  It may be wiser to go for higher quantities of a promotional item, not only to take advantage of quantity discounts, but to minimize the setup charge per piece.  For instance, a $80 setup charge for 100 pcs yields to 80 cents per piece, however, for 1,000 pcs, it will be only 8 cents per piece.  In most cases, repeat orders will have discounted setup charge.
The Setup charge may vary depending on the process and material of the product it is used on.  You shall find setup charge specified for each of our products. If you have any further questions, please contact us.

Pre-Production Sample & Product Proof:
Are only available in some production methods. Proofs and pre-production samples may only be done with prior agreement (where possible / available) with Patricks. The minimum cost for pre-production samples is $95.00 + GST per colour, per design, plus the cost of the product.  This will be quoted on a ‘case by case’ basis.

Variations in Colour:
Product colour may vary depending on your screen resolution.

Button Badges:
Please make sure you allow for 5 to 10mm bleed from the edge of the badge artwork and that all text and design is within 2 – 3mm from badge edge.